Croft 4 Glamping
Last updated: November 2025

At Croft 4 Glamping (“we”, “our”, “us”), we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use and protect your data when you use our website www.croft4glamping.co.uk, make a booking, or contact us.

1. Information We Collect

We may collect the following information:

Personal details – such as your name, email address, phone number and postal address

Booking details – including stay dates, number of guests and payment information (processed securely through our payment provider, Stripe)

Communication data – messages, emails or enquiries sent via our website or booking system

Technical data – IP address, browser type, operating system and cookie data for analytics and website functionality

2. How We Use Your Information

We use your personal information to:

Process and manage bookings or enquiries

Send booking confirmations and essential updates

Improve our website and customer experience

Comply with legal or accounting obligations

We will only send you marketing emails if you have explicitly opted in to receive them.

3. Legal Basis for Processing

We process your data on the following bases:

Contract – to manage your booking or enquiry

Legal obligation – to comply with tax and business regulations

Legitimate interest – to improve our services and website

4. Sharing Your Information

We only share your information with trusted third parties where necessary to provide our services, such as:

Payment processor (Stripe)

Website hosting and email providers

Legal or regulatory authorities if required by law

We will never sell or rent your data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with our legal obligations (for example, HMRC record-keeping).

6. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytics. You can disable cookies in your browser settings at any time, but some site functions may not work properly.

7. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we are misusing your data

To exercise these rights, please contact us at info@croft4glamping.co.uk.

8. Contact Us

Croft 4 Glamping
4 Keil Crofts, Benderloch, Oban, PA37 1QS

Email: info@croft4glamping.co.uk